Chris Burand
Sanpo Yoshi
Sanpo Yoshi is a 17th century Japanese philosophy which means “three-way satisfaction”. The principle is that a business transaction...
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Chris Burand
Dec 30, 20233 min read
Bait and Switch
So much traditional insurance advertising is designed to imbue confidence. Whether the word "trust" or symbols of trust are used, the...
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Chris Burand
Nov 1, 20236 min read
Breaking News! The sky is not falling!
The world is not ending! Heresy: "Belief or opinion contrary to orthodox religious doctrine." Oxford Dictionary My self-confessed heresy...
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Chris Burand
Jun 22, 20235 min read
Will P&C Insurance Remain Relevant?
Of course it will because states mandate that people carry $X amount of insurance of varying kinds. Additionally, a huge number of...
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Chris Burand
May 18, 20236 min read
Keeping, Leaving & Coping
An employee shortage is obvious to most agency owners, managers, and employees too. It is also obvious to almost everyone that hundreds...
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Chris Burand
Apr 26, 20236 min read
Carriers and Insurtech
I deal with the insurance world daily. Conventional wisdom says there is much more money to be made in a future, fantasy world where...
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Chris Burand
Apr 26, 20235 min read
The Impact of Mismanagement on Agency Value
Business valuations, including agency valuations, are completed based on various appraisal standards (indeed, standards do exist although...
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Chris Burand
Mar 22, 20235 min read
Sloppy Profits
A very professionally minded client of mine who was recently promoted to an executive position commented on how amazed he was to discover...
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Chris Burand
Mar 22, 20235 min read
Fast versus Quality
I read a glowing review of Berkshire Hathaway's Three Question Commercial Application by one of their new clients. He wrote that the...
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